Quality Assurance Specialist

6 days ago

Delhi, Delhi, India beBeeQualityAssurance Full time ₹ 8,00,000 - ₹ 15,00,000

We are seeking a meticulous Quality Assurance Specialist to join our team.

In this role, you will be responsible for monitoring customer interactions and providing actionable insights to improve performance.

Key Responsibilities:

  • Develop and implement quality standards to drive team performance.
  • Evaluate employee performance through call monitoring and provide constructive feedback.
  • Train, motivate, and coach employees to ensure high-quality results.

Ideal Candidate:

  • Excellent communication skills with both written and verbal abilities.
  • Strong presentation skills and knowledge of training methods.
  • Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
  • Ability to create engaging training content.

If you possess a keen eye for detail and excellent analytical skills, we encourage you to apply for this challenging and rewarding opportunity.

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