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Claims Portfolio Manager
3 weeks ago
Closing ratios and meeting all key performance indicators for team members and self is a critical component of this role.
- Negotiating with dealers
- Handling large value claims
- Avoiding cost wastage
- Organizing workshops
- Providing regular training on claims policies
- Ensuring faster settlements
- Maintaining a settlement ratio of 97%
- Investing in growth opportunities (investment ratio: 3% or less)
Separating claims according to vehicle types is essential in this position.
Conducting team meetings with internal and external surveyors is also a crucial aspect.
Ensuring re-opened claims do not exceed 2% of total claims is vital.
Key Accountabilities/ResponsibilitiesInterface with stakeholders effectively.
ExperienceThree to five years of experience in motor claims and body paint workshops is required.
EducationPossessing a diploma in automobile engineering, a graduate degree in mechanical engineering, or a degree from any discipline with prior experience in claims is preferred.
