Case Manager
7 days ago
At HARMAN International, we're committed to delivering innovative solutions that make life better. As a Case Manager, you'll play a critical role in helping us achieve this goal.
Key Responsibilities
- Monitor and assign cases to engineers in a timely manner
- Validate case severity and follow standardized work processes
- Track and report case queues and service level agreements
- Collaborate with engineers and leadership to ensure smooth case resolution
- Identify and address potential process improvements
We're proud to be an equal opportunity employer and value diversity in our workplace. If you're a motivated and detail-oriented individual who thrives in a fast-paced environment, we encourage you to apply.
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Case Manager
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Bommasandra, India HARMAN International Full timeHARMAN International is a technology leader that is rapidly on the move, filled with people who are focused on making life better. Innovation, inclusivity, and teamwork are a part of our DNA.As a Case Manager, you will be responsible for monitoring queues, assigning cases to engineers, and working under pressure to effectively communicate with engineers and...
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Case Manager
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Bommasandra, India HARMAN International Full timeHARMAN’s engineers and designers are creative, purposeful and agile. As part of this team, you’ll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the car, enterprise and connected ecosystem. Every day, you will push the boundaries of creative design, and HARMAN is committed to providing you with the...
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Case Manager
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Bommasandra, India HARMAN International Full timeHARMAN International is a technology leader that is rapidly on the move, filled with people who are focused on making life better. Innovation, inclusivity, and teamwork are a part of our DNA.As a Case Manager, you will be responsible for monitoring queues to assign cases to engineers and working under pressure to effectively communicate with engineers and...
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Case Manager
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Bommasandra, India HARMAN International Full timeJob Title: Case ManagerHARMAN International is seeking a highly skilled Case Manager to join our team. As a Case Manager, you will be responsible for monitoring queues, assigning cases to engineers, and ensuring timely resolution of customer issues.Key Responsibilities:Monitor and manage case queues to ensure timely resolution of customer issuesAssign cases...
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Case Manager
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Bommasandra, India HARMAN International Full timeJoin HARMAN International's Team and Shape the Future of Automotive InnovationThe Case Manager role is an exciting opportunity for you to be at the forefront of cutting-edge technology and innovation. As a key member of our team, your primary responsibility will be to monitor and manage incoming customer cases, ensuring timely and effective resolution. Your...
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Case Manager
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Bommasandra, India HARMAN International Full timeAbout the RoleAt HARMAN International, we're looking for a skilled Case Manager to join our team. As a Case Manager, you'll play a critical role in ensuring our customers receive timely and effective support. Your primary responsibility will be to monitor and manage our case queues, assigning cases to engineers and ensuring they're resolved in a timely...
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Bommasandra, India HARMAN International Full timeAbout the RoleHARMAN International is seeking a skilled Case Manager to join our team. As a Case Manager, you will play a critical role in ensuring that our customers receive timely and effective support for their technical issues.Key ResponsibilitiesMonitor and manage customer case queues to ensure timely resolution of technical issues.Assign cases to...
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Case Manager
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