
Overnight Financial Manager
1 day ago
Job Opportunity:
We are seeking a highly skilled and experienced Night Auditor to manage overnight front desk and accounting tasks, ensuring seamless guest service and accurate financial transactions.
- Main Responsibilities:
- Welcoming guests in a warm and friendly manner overnight is essential.
- Handling reservations and arranging for amenities like wake-up calls, taxis, and shuttle services are crucial.
- Providing excellent service to VIPs and VVIPs requires appropriate follow-up as necessary.
- Posting room charges and taxes to guest accounts and processing invoices are key duties.
- Balancing cash drawers, processing credit card transactions, and verifying receipts ensure accuracy.
- Tracking key financial metrics such as room occupancy rates and revenues provides valuable insights.
- Preparing end-of-day reports and summary cash balances for hotel management helps inform decision-making.
- Verifying the completion of end-of-day tasks by previous shifts ensures continuity.
- Communicating with other departments like housekeeping and maintenance to ensure service delivery is vital.
- Auditing and reconciling the hotel's daily financial accounts, including revenue, charges, and payments are critical responsibilities.
- Responding to guest inquiries and requests in a timely, friendly, and efficient manner is paramount.
Requirements:
- Minimum 3+ years of front desk experience at managerial level are required.
- Basic math and accounting skills are fundamental.
- Proficiency in MS Office, PMS, and IDS software is essential.
- Outstanding verbal and written communication skills are vital.
- Detail-oriented and strong organizational skills are necessary.
- Associate or Bachelor's degree in Hotel Management or related field is preferred.
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