Credit Portfolio Specialist

24 hours ago

Tiruppur, Tamil Nadu, India beBeecollection Full time ₹ 4,00,000 - ₹ 7,50,000
Job Overview

We aim to provide simple, actionable and inclusive financial literacy and credit access for millions of underserved Indians.

We are a leading credit score & management platform in India, ranked among the top 10 finance apps in the country.

Our team is building a platform that transforms how India manages credit.

Key Responsibilities
  • Engage with customers via calls to follow up on overdue payments.
  • Manage loan portfolios across different Days Past Due buckets.
  • Offer closure, settlement or restructuring options aligned with internal policies.
  • Maintain calling discipline and track customer interactions.
  • Ensure regulatory compliance standards are met in customer communication and data handling.
  • Provide a high standard of customer experience through professional communication.
Requirements
  • 1–3 years of experience in collections or recoveries, ideally in personal, business or auto loans.
  • Prior experience in tele-calling or call centers is required.
  • DRA Certification is preferred but not mandatory.
  • Strong knowledge of recovery/settlement documentation and processes.
  • Fluency in Hindi and English, with additional regional language skills a plus.

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