Senior Technical Specialist

2 days ago

Belgaum, Karnataka, India beBeeWorkday Full time ₹ 9,00,000 - ₹ 12,00,000
Workday Support Consultant

About this role:

We are seeking an experienced Workday Support Consultant to provide functional and technical support for our client's Workday platform.

This is a remote role servicing an Australian organization, requiring excellent problem-solving skills, stakeholder engagement, and a strong understanding of Workday modules and integrations.

Key responsibilities include managing day-to-day support requests, ensuring system stability, and delivering continuous improvement initiatives across HR, Payroll, Finance, or other Workday modules in scope.

  • Provide L2/L3 support for Workday users, ensuring timely resolution of incidents and service requests.
  • Monitor, troubleshoot, and maintain Workday integrations and business processes.
  • Partner with HR, Payroll, Finance, and IT teams to understand business requirements and provide Workday solutions.
  • Assist with configuration changes, enhancements, and release management.
  • Conduct impact assessments for Workday updates and new functionality.
  • Prepare and maintain documentation (knowledge base articles, process flows, support procedures).
  • Provide user training and guidance as needed.

Requirements:

Minimum 3 years' experience working with Workday in a support or consulting capacity.

Strong hands-on knowledge of at least two Workday modules (e.g., HCM, Payroll, Recruiting, Finance, Absence, Time Tracking).

Experience supporting Workday integrations (EIB, Core Connectors, Studio).

Familiarity with Workday security, reporting, and calculated fields.

Strong analytical and troubleshooting skills with a customer service mindset.

Excellent communication skills and ability to work effectively with remote teams.

Previous experience supporting Australian payroll and compliance desirable.

Benefits:

  • 100% remote role servicing a leading Australian organization.
  • Exposure to diverse Workday modules and projects.
  • Collaborative and supportive virtual team environment.
  • Opportunity to influence ongoing enhancements and transformation initiatives.

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