Oracle IDM Administrator

2 weeks ago

Gurgaon, Haryana, India Oracle Full time

About the Role: As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services.

Key Responsibilities:

  • Responsible for installation, upgrade, configuration, troubleshooting, and ongoing maintenance of Oracle Identity and Access Management on UNIX/Linux environment.
  • Demonstrated expertise with trouble shooting Oracle Access Manager, Oracle Identity Manager and Oracle Unified Directory/Oracle Internet Directory on Unix/Windows systems.
  • Experience in documenting standard operating procedures (SOP) and work instruction (WI) to perform pre and post production support activities.
  • Resolves problems with IDM in the production environments. Analyzes the incidents and changes to ensure that they efficiently use IDM suits and recommends appropriate changes as necessary.
  • Understanding of Enterprise directory architecture and design including directory schema, namespace and replication topology experience.
  • Experience preferred in the following areas: Role Based Access Control, User Reconciliation, Web Single Sign-on, Federated Identity , Connectors.
  • Experience in JDBC, well versed with API, Web Services and JNDI.
  • Experience preferred in Java development for OIM Adaptor configuration.
  • Knowledge with federated identity and web services security concepts such as SAML, WS-Federation and WS-Security a plus.
  • Analyzes the need for system back up, security, restart and recovery, balancing and controls; recommends approaches for meeting these needs.
  • Knowledge on Performance tuning of OIM, OAM, OUD/OID, WLS,OHS
  • Ensure that service level objectives are delivered and meet stakeholder expectations for quality.
  • Must be able to manage project task execution independently and get all associated team members to deliver their tasks on time, both with and without direct authority.
  • Must be self-motivated, work independently or as part of a team, able to learn quickly, meet deadlines and demonstrate problem solving skills.
  • Able to provide 24x7 shift support as assigned.
  • Demonstrated ability to perform competently under pressure, handling interruptions and changes without losing productivity.

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