Cloud Systems Technical Lead

3 days ago

Kollam, Kerala, India beBeeTechnical Full time ₹ 15,00,000 - ₹ 20,00,000
Job Description

About the Job - Cloud Systems Technical Lead

The Cloud Systems Technical Lead will play a pivotal role in the deployment, support, and maintenance of cloud-based applications and products within cloud environments.

Key Responsibilities:

  • Collaborate with architects, developers, and DevOps teams to enhance the integration of Artifactory and related services into the software development lifecycle.
  • Maintain and support Artifactory and other enterprise-grade IT services, ensuring high availability across geographically distributed environments.
  • Act as a liaison with third-party vendors, including the Artifactory provider, to escalate and resolve advanced technical issues.
  • Provide technical support to users of IT services, ensuring timely issue resolution, adherence to SLAs, and proactive vulnerability management.
  • Manage user and team provisioning, access controls, and permissions across supported services, with a strong emphasis on security, reliability, and operational continuity.
  • Partner with cross-functional IT teams to deliver complex maintenance, upgrades, and support initiatives across multiple services.
  • Design and implement automation solutions to streamline operational workflows and reduce manual intervention across supported systems.
  • Drive modernization efforts for deployment, monitoring, and testing processes of infrastructure services.
  • Maintain clear and comprehensive documentation for system configurations, administrative procedures, and user-facing support materials.
  • Respond to and manage service escalations across supported services, ensuring minimal disruption to business operations.
  • Stay informed on emerging technologies, industry trends, and best practices to continuously improve service delivery and system performance.

Required Skills and Qualifications

  • Proven experience installing, configuring, upgrading, and maintaining JFrog Artifactory, including user provisioning.
  • Skilled in integrating Artifactory with build tools and pipelines, such as Maven, Jenkins, Electric Flow, and Docker, ensuring seamless artifact management within CI/CD workflows.
  • Strong experience in Linux system administration, including proficiency with Bash scripting for automation and system management tasks.
  • Highly responsible, adaptable, and collaborative team player with strong initiative and clear communication skills.
  • Experience using an ITSM platform, with a proven track record on timely customer responses and ticket updates.
  • Proven troubleshooting skills and experience.

Benefits of the Role

  • Possibility to work outside regular hours to address critical issues or meet project deadlines.

Additional Preferred Skills

  • Repository & Code Quality Tools: Experience maintaining tools such as Subversion, Gerrit, Docker Registries, Git LFS, and Coverity.
  • Cloud & Virtualization: Proficiency in managing cloud platforms (AWS, GCP, Azure) and virtual environments (ProxMox, VMware), including cloud migrations and VM operations.
  • Programming & Web Services: Skilled in languages such as Java, Groovy, Go, or Node.js, with experience in web service configuration and deployment.
  • Networking & Troubleshooting Tools: Strong technical ability in network diagnostics, application load balancing, and use of tools like Nginx.
  • Collaboration Tools Administration: Experience using and administering collaboration platforms such as Jira and Confluence, including configuration, user and project setup, and ongoing maintenance to support team productivity and project tracking.

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