Salesforce Business Systems Analyst

1 day ago


Nagpur, Maharashtra, India Community Brands Full time
About the Role
A high-calibre Salesforce Business Systems Analyst is sought after by Community Brands to join their Client Services team. This exciting opportunity will see you work closely with clients to deliver software solutions that meet their business requirements and vision of our organization.

The successful candidate will be responsible for working with clients to understand their business processes and help them understand how to leverage Nimble AMS, a powerful tool built on the #1 CRM platform, Salesforce. From managing every aspect of an association to processing orders and analysing data, Nimble AMS helps teams get the job done efficiently.

Key Responsibilities:
- Work with clients to understand their business processes and provide guidance on using Nimble AMS.
- Elicit and document business and systems requirements in the form of User Stories and client business process.
- Collaborate closely with developers to implement requirements and provide necessary guidance to testers during QA process.
- Manage customer relationships and expectations by developing a communication process to keep others up-to-date on project results.

Requirements
- Bachelor's or Master's degree in computer science or relevant Engineering degree.
- Min. 5 to 12 years of IT experience and min. 3+ years as a Business Analyst.
- Strong understanding of Salesforce.com platform administration, data management, integration, security and SDLC process.
- Proficient in Salesforce user setup, permissions, role hierarchy, profile management, user creation, reports and Dashboard management, data load.
- Good Communication skills - Verbal and Written. Must be able to effectively communicate & work with fellow team members and clients to coordinate & meet deliverables.

Compensation Package
This is a highly competitive role with a salary range of $80,000 to $120,000 per annum based on experience, plus benefits including remote flexibility, planned paid time off, purpose-driven culture, work-life balance, passionate about community involvement, company-paid parental leave.

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