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Expert Coffee Maker

2 weeks ago

Delhi Mumbai Kolkata, India beBeeCoffeeExpert Full time US$ 40,000 - US$ 80,000

**About the Role**

The Coffee Expert is responsible for delivering an exceptional customer experience in our food and beverage department. This involves supporting the smooth running of the department, working as part of a team to maximize guest satisfaction, and taking responsibility for duties and tasks assigned.

**Key Responsibilities:**

  • Supports the smooth running of the food and beverage department, where all aspects of the guest food and beverage service experience are delivered to the highest levels.
  • Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries.
  • Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner.
  • Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved.
  • Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained.
  • Builds and maintains effective working relationships whilst promoting the company culture and values.
  • Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.

**Requirements:**

  • Experience in food and beverage service beneficial but not essential.
  • Hands-on approach with a can-do work style.
  • Commitment to delivering exceptional guest service with a passion for the hospitality industry.
  • Ability to find creative solutions taking ownership for duties and tasks assigned.
  • Personal integrity, with the ability to work in an environment that demands excellence.
  • Experience of working with IT systems on various platforms.
  • Strong communication skills.