
Centre Team Lead
1 day ago
Role Overview
The role of a Centre Manager encompasses leading all client interactions and guest relations, overseeing day-to-day operations, handling events, supervising staff, and coordinating activities with various departments.
Key Responsibilities:
- Lead client interactions and present sales pitches to prospective clients
- Handle events from enquiry to execution, supervising departments such as housekeeping, food & beverage, repair & maintenance
- Manage day-to-day operations and running of the centre
- Handle client escalations and grievances
- Supervise and lead staff, coordinate their activities
- Standardize processes around housekeeping, maintenance, food & beverage operations, and cleanliness of the centre
- Maintain MIS reports, basic accounts, and petty cash for the centre
- Coordinate with suppliers and vendors
Essential Qualifications:
- 5+ years experience in sales and client-facing roles
- Experience in handling operations and leading teams
- Strong communication skills
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