Event Coordinator

4 weeks ago


Bengaluru, Karnataka, India Zolo Full time

About Zolo

ZoloStays is a leading provider of managed co-living spaces in India, catering to the needs of working professionals and students. With over $100 Mn funding from top investors, we are rapidly growing.

Job Summary

We are seeking an Event Coordinator to plan, organize, and execute community events from start to finish. The ideal candidate will have a Bachelor's degree in Event Management, Marketing, or a related field, and previous experience in event planning and execution.

Key Responsibilities

  • Community Event Execution: Coordinate logistics, manage vendors, and ensure a smooth event day experience.
  • Process Compliance: Ensure 100% compliance with community event processes and procedures, including obtaining necessary permits and adhering to safety regulations.
  • Performance Metrics: Monitor and analyze performance metrics, including Customer Satisfaction (CSAT) ratings and event engagement levels.

Key Performance Indicators (KPIs)

  • Community Event Process Compliance: Ensure 100% compliance with community event processes, including permit acquisition and safety protocols.
  • Customer Satisfaction: Maintain a customer satisfaction rating of 4 or higher by delivering exceptional experiences and addressing attendee feedback promptly.
  • Event Engagement: Increase event engagement levels by implementing creative strategies to attract and retain attendees.

Qualifications and Skills

  • Bachelor's degree in Event Management, Marketing, or a related field.
  • Previous experience in event planning and execution, preferably in a community or nonprofit setting.
  • Strong organizational and project management skills, with the ability to manage multiple tasks simultaneously.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders and community members.
  • Creativity and innovation in event planning and promotion, with a focus on creating memorable and engaging experiences.
  • Attention to detail and a commitment to quality and excellence in all aspects of event execution.
  • Proficiency in event management software and Microsoft Office suite.
  • Flexibility to work evenings and weekends as required by event schedules.

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