
Data Claims Specialist
4 days ago
The successful candidate will be responsible for handling claim-related data entry tasks, proactive review of active cases, and escalations as needed. This role requires attention to detail, ability to perform repetitive tasks with high accuracy, and strong communication skills.
This is a key position that supports project teams in ensuring timely completion of claim reviews. The ideal candidate will have knowledge of Microsoft Office, experience in the legal field or service industry, and excellent verbal and written communication skills.
- Key Responsibilities:
- Handle claim-related data entry tasks to support mailed letters and claim forms.
- Proactive review of active cases to ensure mail and web correspondence is handled timely and effectively.
- Escalate questions or potential challenges identified on the case.
- Support project teams in ensuring timely completion of claim review.
- Prepare weekly status reporting and summaries on cases according to client requirements.
- Perform analysis of reporting and ensure quality assurance.
- Participate in training and ensure understanding of materials before beginning tasks.
- Communicate verbally and in writing with project team members to ensure appropriate understanding of all projects.
- Track all hours worked on each project accurately.
- Attention to detail.
- Ability to perform repetitive tasks with a high degree of accuracy.
- Comfortable working with minimal supervision.
- Knowledge of Microsoft Office.
- Experience in the legal field or in a service industry (preferred).
- Excellent verbal and written communication skills with a professional, calm demeanor.
- Critical thinking skills.
- Ability to efficiently gather and process information in a fast-paced environment.
- High proficiency in MS Office Suite, particularly Excel.
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