Software Engineering Team Lead
2 weeks ago
Product Lead – Test
The Product Lead for Automation will oversee the management of the platform and automation team, providing test automation and test tool knowledge to support application solutions, transversal application services, and digital factory teams within global technology. The role requires best-in-class expertise in current test tools and an excellent understanding of industry trends and best practices for test tools and test automation.
Key responsibilities include:
- Providing vision, direction, and goals for the team supporting our test automation tools and test tools.
- Benchmarking testing tools, trends, and best practices to support global technologies test automation (including Selenium), performance testing tools (including JMeter), and test management tools (including JIRA with X-Ray plug-in).
- Collaborating with vendors and delivery teams to provide guidance and support while implementing recommended testing tools and best practices for automation, test management, and performance testing.
- Driving forward the Test Centre of Excellence roadmap to deliver automation improvements across application solutions, transversal application services, and digital factory.
- Offering guidance and expertise as lead SME for our recommended testing tools and best practices.
- Managing and supporting the delivery of application rationalization activity for a suite of testing tools.
- Working with business, Global Technology, and Information Security teams to identify security risks and find solutions, including risk acceptance linked to the implementation and maintenance of our recommended testing tools.
- Supporting internal and external audits to ensure services are delivered in a controlled fashion without undue risk to the company.
- Ensuring service levels meet all test tooling and best practice commitments and mitigating any variances to reduce the impact on overall cost, schedule, and quality for business needs.
- Collaborating with Delivery teams and Technical Architects to define, analyze, plan, measure, and improve product availability and continuity for the testing tools and associated best practices.
- Identifying and prioritizing proactive maintenance action items for testing tools.
- Championing improvement opportunities and recommendations to test tools and best practices based on industry best practices, trends, and concepts.
- Maintaining SLA/KPI alignment across the team and range of testing tools.
- Promoting positive relationships with vendors and suppliers in pursuit of the company's best interests.
- Estimating work requests at various levels of confidence and managing estimates against actuals to ensure change controls are appropriately managed.
- Managing risk to deliver on service level commitments and project milestones.
- Serving as a point of escalation for risks and issues.
- Managing Major incidents and problem tickets.
- Serving as a conduit between Platform and Automation teams and wider organizational standards, structures, and processes.
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