
Senior Technical Specialist
4 days ago
Our company culture is built on innovation, creativity and collaboration.
Mission: Collaborate with clients to create solutions that drive efficiency, connectivity, and transparency in electronic trading.
The role of the Senior Technical Specialist is to support the implementation and maintenance of our Zuora platform, including Zuora Billing, Zuora Revenue, and Zuora CPQ.
Key Responsibilities:- Platform Implementation: Assist in the design, configuration, and deployment of Zuora modules to meet business requirements.
- System Maintenance: Provide ongoing technical support for the Zuora platform, addressing issues, performing updates, and optimizing performance.
- Integration Support: Work with integration teams to ensure smooth connections between Zuora and enterprise systems.
- Customization: Develop and maintain custom workflows to automate business processes within Zuora, enhancing functionality and efficiency.
- Report Writing: Create and maintain reports to provide insights and support decision-making.
- Testing & Validation: Conduct end-to-end testing, user acceptance testing (UAT), and validate integrations to ensure seamless platform performance.
- Data Management: Use SQL and Python to analyze, transform, and manage data flows between Zuora and other systems.
- Revenue Automation: Support automation and accurate reporting within Zuora Revenue to comply with industry regulations.
- Stakeholder Collaboration: Partner with finance, IT, and operational teams to understand needs, resolve issues, and ensure proper adoption of Zuora tools.
Required Skills and Qualifications:
- 7+ years of experience in technical roles, with at least 4+ years working with Zuora applications.
- Expertise in at least two of the three Zuora applications: Zuora Billing, Zuora Revenue, and Zuora CPQ.
- Strong foundation in SQL for data queries and analysis.
- Proficiency in Python for scripting, automation, and data handling.
- Deep understanding of Zuora configurations, workflows, and APIs.
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