Reception Coordinator

We are currently seeking a skilled Front Office Assistant to join our team at Kovilakam Residency Private Limited. In this role, you will be responsible for providing exceptional customer service and administrative support to our clients and staff.

As a Front Office Assistant, you will be the first point of contact for our clients and must possess excellent communication and interpersonal skills. Your duties will include answering telephone calls, scheduling appointments, and welcoming visitors in a friendly and professional manner.

• Providing administrative support to our staff and clients.
• Answering and screening telephone calls, and responding to emails.
• Scheduling appointments and meetings, and confirming event details.
• Welcoming and assisting visitors, and maintaining a clean and organized reception area.
• Handling basic inquiries, and sorting and distributing mail and packages.
• Coping, scanning, and filing documents, and ordering office supplies.
• Monitoring and maintaining our website and social media profiles.
• Performing other administrative tasks as required.
• High school diploma or equivalent.
• Formal qualification in office administration, secretarial work, or related training.
• 2-3 years of experience in a similar role.
• Exceptional ability to create a welcoming environment.
• Experience in answering and screening calls, and scheduling appointments.
• Ability to observe business etiquette and maintain a professional appearance.
• Proficiency in appointments scheduling and call forwarding systems, such as Resource Guru and AVOXI.
• Experience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook Express.
• Working knowledge of printers, copiers, scanners, and fax machines.
• Excellent interpersonal and communication skills.

The ideal candidate will be highly organized, efficient, and able to work well under pressure. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.