Procurement Specialist

4 weeks ago

Chennai, Tamil Nadu, India Tech Data Advanced Private Limited Full time
Job Title: Procurement Specialist

This role will serve as the primary point-of-contact for Sales Operations and vendors, playing a vital role in working with Sales, Products, Finance, Trade Compliance, Enterprise Data Management, and other Cross Functional Departments.

Key Responsibilities:

  • Manage purchasing activities between TD SYNNEX and vendors to ensure effective procurement and fulfillment of products and services to customers in a timely manner.
  • Develop an in-depth knowledge of TD SYNNEX core business model and processes, as well as IT product attributes and vendor requirements to successfully place accurate sales orders to the procurement department.
  • Be knowledgeable of business initiatives, key processes, and guidelines, internal resources, and vendor requirements to assist sales in accomplishing company goals.
  • Process high-volume orders with a high level of accuracy and efficiency.
  • Be flexible and committed to supporting business needs at all times.
  • Serve as the main point of contact for sales personnel and coordinate with finance, trade compliance, procurement, and management teams.
  • Review purchase requisitions submitted by sales operations in SAP, validate, and ensure complete and accurate order details are provided.
  • Convert PR to PO and submit PO to the vendor.
  • Owning the order process and provide updates at key stages to the sales and product managers in a timely manner.
  • Place new stocking purchase orders on vendors as requested by product managers or inventory managers, where applicable.
  • Review purchase order backlogs regularly, update vendor delivery dates, follow up on past dues, and advise sales and sales operations on order status as required.
  • Process drop ship orders and/or delivery confirmation as soon as notifications of delivery are provided by the vendor.
  • Perform inbound in TD SYNNEX system for software licenses, services, and other non-tangible items. Complete the necessary administrative confirmation to the vendor and submit relevant supporting documents to the TD SYNNEX support team for invoicing the customer.
  • Manage rejected orders by liaising with sales and sales operations to make necessary corrections and order resubmission.
  • Support finance in resolving queries raised with vendor invoices and credit notes.
  • Process stock returns to vendors, stock rotations, and stock transfers.
  • Properly review and ensure compliance to Purchasing and Global Trade Compliance guidelines.
  • Closely liaise with the sales and product managers to ensure customer expectations are met and/or exceeded and principal vendor order submission timelines are achieved.
  • Identify and document updates on new vendor line card processes, as needed.
  • Understand all processes that the vendors operate and be fully competent with the use of vendor ordering tools, such as portals, EDI, and any other related systems.
  • Understand TD SYNNEX internal processes, both business and systems related, and full adherence to trade compliance requirements.
  • Assist the Business Units with any ad hoc requests on orders, returns, and inquiries.
  • Meet and exceed predefined service level agreements (SLA) and individual KPIs.
  • Oral Communication - Speak clearly and persuasively in positive or negative situations; listen and get clarification; respond well to questions.
  • Written Communication - Write clearly, informatively, and accurately with appropriate writing style to meet needs; present numerical data effectively; able to read, interpret, and comprehend written information.
  • Character - Demonstrate unquestionable integrity in every aspect of work and dealing with others; consistently model desired behaviors and values established by the company; respect diversity of perspective in discussions; desire to learn, take challenges, and demonstrate concerns to deliver a high standard of job quality.
  • Business Acumen - Mature personality, know what to say or do at the appropriate time, is cool under pressure, and is prepared for whatever the stakeholder or customer does or says.
  • Results Orientation - Make fact-based decisions, multi-task, and follow through to completion; analyze and use data to achieve sales goals; drive execution, initiate action, and follow-ups to successful completion.
  • Collaboration and Team Player - Effectively build and maintain partnerships with sales, stakeholders, and team members at all levels across the company.Requirements:
    • Diploma/Degree/Professional qualification in Business, Finance, or other related field or equivalent work experience.
    • Minimum of 2 years relevant working experience, ideally in IT multinational environment.
    • At the minimum 3 years of solid work-related experience, if does not possess a degree.
    • Track record on Sales/Procurement Operations with SAP and/or ERP systems experience is an added advantage.
    • Shared services experience and/or able to work shift would also be an added advantage.
    • Have good communication in English, on-the-job understanding, and problem-solving skills.
    • Proven ability to work independently, effectively in an office-based environment, and under high pressure.
    • Knowledge in MS Excel and Words is required.

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