Global Infrastructure Operations Lead

3 days ago

Gurgaon, Haryana, India beBeeNetworkOperations Full time ₹ 4,50,000 - ₹ 5,50,000
Job Description

The primary function of the Network Operations Manager is to lead and manage global infrastructure operations ensuring end-to-end service delivery. This includes mentoring and guiding a team of subject matter experts across various IT domains.

  • Manage global infrastructure operations to ensure end-to-end service delivery.
  • Mentor and guide a team of subject matter experts across various IT domains.

Technical Expertise Required

This role requires expertise in the following areas:

  • Infrastructure: Windows Server, Linux, Active Directory, DNS, DHCP, DFS, Microsoft 365.
  • Virtualization: VMware, Hyper-V, Citrix VDI, Horizon.
  • Cloud: Azure & AWS administration, cloud architecture and migration experience.
  • Monitoring Tools: SolarWinds, Nagios, Datadog.
  • Security & Access: SSO, Okta, Microsoft MFA.
  • Patch Management: SCCM, WSUS.
  • Automation: Working knowledge of Ansible, Chef, Puppet.
  • ITSM Tools: ServiceNow, strong understanding of ITIL practices.
  • Networking: Solid grasp of data center architecture, LAN/WAN, routers, switches, and interfaces.
  • Disaster Recovery: Understanding of BCP and DR solutions.
  • Reporting: Advanced proficiency in MS Office Suite.

Required Skills and Qualifications

The ideal candidate should possess the following skills and qualifications:

  • Strong leadership, mentoring, and stakeholder management.
  • Excellent communication, conflict resolution, and decision-making skills.
  • Proven project management and planning abilities.
  • Critical thinker with strong analytical and problem-solving mindset.
  • Business acumen with a focus on continuous improvement and service excellence.

About Us

We are seeking an experienced Network Operations Manager to lead our global infrastructure operations and drive technical transitions.

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