Mortgage Operations Specialist

4 days ago

Allahabad, Uttar Pradesh, India beBeeQuality Full time ₹ 15,00,000 - ₹ 19,00,000
Job Opportunity: Associate / Senior Executive

The ideal candidate will be responsible for conducting thorough audits of loans underwritten by credit officers to ensure compliance with established bank policies, guidelines, and regulatory requirements. This involves a detailed review of loan applications, verification of lending criteria, and identification of any discrepancies.

Key Responsibilities:

  • Conduct audits on mortgage underwriting cases to verify adherence to Australian credit policies and lender guidelines based on SOP
  • Evaluate documentation accuracy and identify errors in processing
  • Provide constructive feedback to underwriters based on audit findings
  • Conduct one-on-one coaching sessions to address performance gaps
  • Escalate potential risks or non-compliance issues to the TL
  • Maintain audit documentation and RCA log
  • Prepare daily/weekly audit reports
  • Track individual and team quality scores

Requirements:

  • A degree in Finance, Commerce, or a related field is required
  • At least 2 years of experience in mortgage operations, with a minimum of 1 year in a quality assurance role
  • Strong attention to detail and analytical skills are essential, as well as effective communication skills
  • Familiarity with MS Excel, particularly in data analysis and reporting dashboards
  • The ability to work in fast-paced environments and meet deadlines is crucial

Preferred Skills:

  • Certification in mortgage lending or credit assessment would be an advantage
  • Experience with various income types, including PAYG, self-employed, rental, and foreign income
  • Sound knowledge of credit bureaus like Equifax (AU)
  • Familiarity with verification tools and fraud checks used in the Australian mortgage ecosystem

A strong understanding of root cause analysis, action planning, lean principles, and continuous improvement methodologies is necessary, along with excellent communication skills.

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