Subject Matter Expert
6 days ago
The subject matter expert (SME) at NMIMS plays a crucial role in providing knowledge and expertise in a specific subject, business area, or technical area for a project.
Evidence that a person would make a valued SME for the institute would include the ability to:
- Define procedures or standards, since he/she has the knowledge of what the right or best way to execute a task would be.
- Define performance objectives and determine acceptable performance levels.
- Provide recommendations for procedural improvements.
- Understand the language/terms/jargon in his/her area of expertise
- Understand requisite knowledge that underlies effective decision-making and is able to describe where anomalies or flaws may occur in the decision-making for his/her area of expertise.
- Act as the "go to" person within a department or function for questions and problems within his/her area of expertise.
- Explain his/her area of expertise clearly to others.
- Not only answer how things are done, but why.
Subject Matter Expert's responsibilities:
The responsibilities of the SME are to ensure the facts and details are correct so that the project's/program's deliverable(s) will meet the needs of the stakeholders, legislation, policies, standards, and best practices. To achieve this, SMEs will:
- Support the definition of processes and policies, supply business rules and procedures, and communicate the contexts in which the rules, processes and polices are applied.
- Accurately represent their business units' needs to the project team.
- Validate the requirements and deliverables that describe the product(s) or service(s) that the Success Factors consultant will produce.
- Bring information about the project back to their team
- Provide input into and execute user documentation and training material.
- Test the product(s) or service(s) towards the end of the project/program (user acceptance testing), using and evaluating it for accuracy and usability, providing feedback to the project team.
- Guide other team members on the project to ensure the content is accurate.
- Resolve issues relevant to project deliverable(s) within their area of expertise.
- Obtain or provide approval for changes to rules, processes and policies.
- Be committed to the project and participate in the workshops.
- Be proactive and engaged during the workshops.
Qualifications & Experience:
Bachelor's Degree of any statutory University. He/she should have good communication skills, coordinating ability and must perform effective job-related activities. He/she should have 3-5 years' experience in coordination, handling, organizing & conducting activities related to the profile
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