Process Specialist
1 week ago
About the Job
Amazon is a highly data-driven company that's passionate about its customers. We're making history and have only just begun.
In this context, it's crucial to ensure customers receive their orders on time and with quality. The processes at our Fulfillment Centers (FCs) are largely manual, involving large numbers of associates. One critical role is that of a process associate who mentors/guides associates towards meeting customer expectations by following standard work practice, keeping safety & quality in mind.
Job Responsibilities
- Daily Management of shift:
- Administrative management of associates
- Job allocation to associates
- Monitoring and mentoring of associates on productivity, quality, and safety.
- Monitor status of counts and problem-solve queues
- Responsible for shift quality and associated action plans
- Preparing and implementing training and development plans for associates
- Conduct a 4M and 5S audit for the respective work stations on a daily basis
- Stand-in for TL / AM
Requirements
- 1+ years of Microsoft Office products and applications experience
- High school or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can lift up to 21kgs, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Work 40 hours/week, and overtime as required
Estimated Salary: $45,000 - $65,000 per annum, depending on location and experience.
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