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Clinical Services Coordinator
1 week ago
- Clinic Operations Management: Ensure seamless daily operation of the clinic, maintaining efficiency in all departments; implement and refine Standard Operating Procedures (SOPs) for smooth workflow; monitor patient flow, appointment scheduling, and front desk management to reduce wait times; ensure compliance with health and safety regulations.
- Inventory & Supply Chain Management: Maintain accurate inventory records of medical supplies, vaccines, and essential equipment; ensure timely procurement of stock and avoid shortages or excess supply; coordinate with vendors and negotiate pricing for cost-effective procurement; implement an inventory tracking system to prevent wastage and ensure product expiration management.
- Roster Management & Staff Scheduling: Prepare monthly and weekly staff rosters for doctors, nurses, and front desk staff; ensure adequate staffing at all times, including contingency planning for absences; track staff attendance and manage leave requests; adjust schedules based on patient volume and clinic needs.
- Staff Management & Leadership: Supervise and support a team of doctors, nurses, front desk staff, and support personnel; conduct training programs and ensure all staff follow clinic protocols; address staff concerns, conflicts, and performance issues professionally; conduct performance evaluations and suggest professional development opportunities.
- Financial & Billing Oversight: Monitor clinic expenses and ensure cost-effective operations; oversee billing, insurance claims, and patient payments; maintain accurate financial records and generate reports as needed.
This is a challenging yet rewarding role that requires a proactive, organized, and results-driven individual who is passionate about delivering exceptional patient care.
