Technical SaaS Engineer

Job OverviewWe are seeking an accomplished software engineering leader to spearhead the development of our SaaS platform. This is a unique opportunity for a visionary executive to drive growth, innovation, and excellence in software engineering.Main ResponsibilitiesDetermine and implement the platform engineering strategy aligned with product vision and...

Meet the TeamWe are an innovation team on a mission to transform how enterprises harness AI. Operating with the agility of a startup and the focus of an incubator, were building a tight-knit group of AI and infrastructure experts driven by >We thrive in a fast-paced, experimentation-rich environment where new technologies arent just welcome theyre expected....

About the Role : We are seeking a highly skilled and experienced Technical Support Engineer III to join our dynamic B2B SaaS support team. This role demands a technical expert who can effectively troubleshoot complex issues, provide exceptional customer service, and act as a trusted advisor to our enterprise clients. You will be instrumental in ensuring the...

This role is designed around a lead position within the team that will help in shaping the processes, tools, and capabilities and take the SaaS SRE team to world class quality and capability This SRE lead position will be a key role in the ongoing success of the SaaS business and protecting customer Annual Recurring Revenue by assuring service reliability...

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their...

Technical Leader - SaaS EnvironmentDevelop and implement standards, processes, and best-practice guidelines for microservices in cloud-based environments. Drive the development of foundation components for service creation and deployment.Communicate with internal stakeholders on deployment topics and promote the merits of our system. Foster a collaborative...

Technical Support SpecialistWe are seeking a seasoned Technical Support Specialist to join our support team.About the Role:This role demands a technical expert who can effectively troubleshoot complex issues, provide exceptional customer service, and act as a trusted advisor to enterprise clients.Serve as a senior escalation point for complex technical...

Key Responsibilities- Work independently to develop comprehensive and precise product documentation, including how-to articles, FAQs, overview articles, troubleshooting guides, user guides, and release notes.- Collaborate with product managers and product experts to understand new features and product updates and develop effective documentation for each...

enables enterprises to transform how they connect with customers - through AI agents and copilots that engage, assist, and act across every channel. Trusted by global leaders, we're creating a future where every customer experience is smarter, faster, and more impactful. AI as a Customer Engineer and play a key role in supporting and strengthening the...

Key ResponsibilitiesWork independently to develop comprehensive and precise product documentation, including how-to articles, FAQs, overview articles, troubleshooting guides, user guides, and release notes.Collaborate with product managers and product experts to understand new features and product updates and develop effective documentation for each...