Technical Support Specialist for 5G and IoT Solutions
4 weeks ago
We are seeking a skilled Technical Support Specialist to provide expert assistance for our full product line, encompassing wireless 5G, LTE, UMTS/HSPA (+), GSM/GPRS and GNSS modules.
About the PositionAs a Technical Support Specialist, you will be responsible for delivering prompt and effective support to our customers in India, resolving software/hardware issues through on-site visits whenever necessary.
You will also be required to offer feasible Quectel solutions tailored to customers' specific application needs.
Main Responsibilities- Excellent knowledge of GSM/GPRS/LTE/GPS Specification standards is essential.
- Familiarity with programming languages C, C++, and Python is required.
- Experience in hardware debugging is crucial.
- A thorough understanding of hardware communication protocols, including UART, SPI, I2C, SDIO, USB, Ethernet, etc., is necessary.
- Proficiency in communication protocols such as TCP/IP, MQTT, UDP, FTP, SSL, etc., is required.
- Knowledge of FreeRTOS is highly desirable.
The estimated salary for this position is ₹950,000 per annum, based on industry standards and location.
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