Technical Support Specialist for 5G and IoT Solutions

4 weeks ago


Narela, Delhi, India Quectel Full time
Role Overview

We are seeking a skilled Technical Support Specialist to provide expert assistance for our full product line, encompassing wireless 5G, LTE, UMTS/HSPA (+), GSM/GPRS and GNSS modules.

About the Position

As a Technical Support Specialist, you will be responsible for delivering prompt and effective support to our customers in India, resolving software/hardware issues through on-site visits whenever necessary.

You will also be required to offer feasible Quectel solutions tailored to customers' specific application needs.

Main Responsibilities
  • Excellent knowledge of GSM/GPRS/LTE/GPS Specification standards is essential.
  • Familiarity with programming languages C, C++, and Python is required.
  • Experience in hardware debugging is crucial.
  • A thorough understanding of hardware communication protocols, including UART, SPI, I2C, SDIO, USB, Ethernet, etc., is necessary.
  • Proficiency in communication protocols such as TCP/IP, MQTT, UDP, FTP, SSL, etc., is required.
  • Knowledge of FreeRTOS is highly desirable.
Remuneration Details:

The estimated salary for this position is ₹950,000 per annum, based on industry standards and location.



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