Associate AR Specialist
6 days ago
Job Title: Associate AR Specialist
Job Family:
EBO Accounts Receivable (India)
Travel Required:
None
Clearance Required:
None
Guidehouse is a leading management consulting firm serving the public and commercial markets. We guide our clients forward towards new futures that build trust in society and your professional skills along the journey.
As an Associate AR Specialist, you will play a key role in ensuring the timely resolution of accounts receivable denials and underpayments. Your expertise in listening and resolving problems will be essential in this role.
Responsibilities:
- Initiate calls to request status updates on claims in queue.
- Contact insurance companies to clarify denial and underpayment reasons.
- Take appropriate action to guarantee claim resolution.
- Ensure accurate and timely follow-up where required.
- Document actions taken in claims billing summary notes.
- Prioritize pending claims for calling from the aging basket, following international norms and applicable rules for confidentiality and HIPAA compliance.
- Work on denials, rejections, and LOAs to accounts, making required corrections to claims.
- Understand and abide by the organization's information security policy, protecting the confidentiality, integrity, and availability of all information assets.
- Report incidents related to information security to concerned authorities.
Requirements:
- Expert in listening and resolving problems.
- Minimum 1+ year experience in AR - Denial Follow Ups (Voice).
- Expert to work in a team.
- Proficient in delivering high-quality results.
- Ability to work accurately and pay attention to detail.
- Capable of grasping new concepts quickly.
- Good communication skills (written and verbal).
- Willing to work in flexible shifts, including nights.
- Excellent communication.
Qualification:
- Graduation and above (mandatory, no backlogs).
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
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