Digital Transformation Leader

1 week ago

India beBeeProductManager Full time ₹ 5,00,000 - ₹ 8,00,000

We are seeking a seasoned Product Manager to lead the product lifecycle of VeriTouch Insurance, a CRM solution tailored for the insurance industry.

This role combines deep technical expertise with insurance domain knowledge and product leadership. The ideal candidate will drive roadmap execution, manage cross-functional teams, and deliver high-impact CRM capabilities across customer engagement, sales, service, and marketing.

Key Responsibilities:
  • Define and evolve the product vision and roadmap for VeriTouch Insurance, aligned with client needs, regulatory trends, and market dynamics.
  • Lead the application of CRM in insurance-specific use cases such as policyholder lifecycle management, broker engagement, claims servicing, and regulatory compliance.
  • Prioritize and deliver features across modules including Single Customer View, Contact Center Automation, Sales & Prospect Management, Complaints & Service Requests, and Campaign Management.
  • Ensure seamless integration with core insurance systems (e.g., policy administration, claims, underwriting) using APIs and middleware.
  • Manage agile delivery teams through backlog grooming, sprint planning, UAT, and go-live, ensuring high-quality, on-time releases.
  • Collaborate with engineering, QA, solution architects, and sales to ensure delivery excellence and alignment with business goals.
  • Act as the voice of the customer—gather feedback from insurers, brokers, and internal stakeholders to inform product decisions.
  • Monitor and report on product KPIs such as adoption, delivery velocity, feature utilization, and business impact.
  • Ensure compliance with industry regulations (e.g., GDPR, KYC) and support audit readiness and data governance initiatives.

Requirements:

  • Expertise in CRM data models (e.g. policy, brokers, claims and other domain concepts) and workflows (e.g. renewals, sales, service and others) in insurance
  • Experience with predictive analytics and campaign automation
  • Strong communication and stakeholder management skills.

Benefits:

  • Performance-Linked Bonus: Your hard work doesn't go unnoticed Enjoy a performance-linked bonus as a testament to your dedication
  • Rewards Beyond the Job: Enjoy a comprehensive benefits package, including Remote Work Support, Health Insurance, Care Program, and Online Psychological Support. We care about you.
  • Global Impact, Cutting-Edge Tech: Immerse yourself in global projects with top-tier clients and stay ahead with cutting-edge technologies. Your skills will shape the future of our industry.
  • Unleash Your Potential: Develop yourself with opportunities; webinars, and in-house training sessions.
  • Diverse, Vibrant Community: Be part of a dynamic environment that values diversity and inclusivity.
  • Together Culture: Even in a remote world, we cultivate connections through engaging face-to-face gatherings as well as online fun events. A special community where you can grow and thrive.

About Us:

We are a technology company with expertise in the Financial Services industry. Our mission is to enable financial institutions to become digital leaders by delivering world-class customer journeys in digital and assisted channels.

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