IT Infrastructure Specialist

We are seeking a skilled and compliance-aware professional to support and enhance our IT infrastructure within a finance-regulated environment.

Responsibilities include:

• Resolving 95% of IT-related issues within defined SLAs, ensuring 98% user satisfaction, and maintaining high-quality deliverables with minimal downtime.
• Conducting quarterly risk assessments
• Deploying, managing, and optimizing services on AWS and Microsoft Azure
• Administering Microsoft 365 including Exchange Online, SharePoint, Teams, and OneDrive
• Configuring and enforcing policies using Microsoft Intune and MDM solutions
• Conducting and supporting Vulnerability Assessment and Penetration Testing (VAPT) audits
• Implementing and monitoring security controls aligned with financial regulatory frameworks
• Maintaining endpoint protection and threat detection using Microsoft Defender and other tools
• Configuring and managing FortiGate, Sophos, and SonicWall firewalls
• Monitoring network traffic, enforcing segmentation, and troubleshooting connectivity issues
• Administering Linux servers and automating tasks using PowerShell, Python, or Bash
• Maintaining detailed records of configurations, incidents, and compliance reports
• Assisting in preparing audit documentation and responding to regulatory inquiries
• Maintaining system health, patching, and performance optimization across platforms
• Supporting VPN, secure remote access, and intrusion prevention systems
• Ensuring 100% compliance with regulatory requirements contributing to long-term IT strategy with bi-annual reviews.
• Collaborating across teams to meet project goals on time
• Conducting bi-annual disaster recovery drills
• Implementing at least two cost-saving initiatives annually.
• Maintaining 100% server uptime through regular monitoring, enforcing data security protocols, performing weekly data backups, and ensuring all access controls are reviewed quarterly.
• Selecting and onboarding IT vendors based on predefined criteria ensuring 100% contract compliance and timely renewals, and monitoring vendor performance quarterly, addressing any non-compliance within 2 weeks.
• Conducting semi-annual audits of software licenses, and ensuring all systems are audit-ready with zero non-conformities & maintaining up-to-date documentation of IT processes.

Your qualifications and competencies:

• Bachelor's degree required; CCNA or MCSE certification is an added advantage but not mandatory.
• 3–5 years of experience in IT roles within finance or regulated industries
• Strong knowledge of SEBI, RBI, or CSCRF compliance frameworks
• Hands-on experience with AWS, Azure, Microsoft 365, Intune, and MDM
• Proficiency in VAPT, cybersecurity best practices, and endpoint protection
• Knowledge of trading applications BOD - EOD, i.e., Odin and Omnesys
• Basic understanding of exchange setup software NEAT, Bolt. Bolt plus
• Excellent troubleshooting, documentation, and communication skills
• Knowledge of network troubleshooting of exchange lease line
• Troubleshooting of email issues and outlook configuration
• Basic understanding of Apple MAC Operating systems troubleshooting
• Database Server like MS-SQL, MySQL installation, troubleshooting and Backup
• Understanding of corporate networks, LAN/WAN infrastructure (Networking, wireless, VPN, and security)
• Basic knowledge of Cloud Computing will be an added advantage
• Proficiency with shared storage technologies. G-suite, Office 365
• Proficiency with Microsoft operating systems installation and troubleshooting
• Language proficiency in English and Hindi is mandatory.

We value teamwork, effective communication, and continuous learning.