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Senior Financial Operations Specialist

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Agra, Uttar Pradesh, India beBeeOperations Full time ₹ 5,00,000 - ₹ 10,00,000

Job Title:

Financial Operations Manager">

Our organization is seeking a highly skilled and detail-oriented professional to manage our financial operations. As a Financial Operations Manager, you will oversee advanced accounting functions, ensure compliance with company policies, and provide leadership and mentorship to the accounting team.

Key Responsibilities:

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  • Retrieve and record cash receipts from banking transactions in billing and accounting systems.
  • Post and allocate customer payments to corresponding invoices.
  • Investigate unallocated cash receipts by coordinating with customers or internal teams to determine proper allocation.
  • Reconcile discrepancies between the billing and accounting systems.
  • Review and approve vendor invoices and payment schedules prepared by the accounting team.
  • Oversee the reconciliation of vendor statements and address high-level discrepancies.
  • Provide expert guidance in resolving accounting discrepancies and addressing client inquiries.
  • Review and approve various reconciliations, including postage and revenue reports.
  • Supervise the accounting team, ensuring task completion, scheduling, and escalation management.
  • Verify the accuracy of reports and approve month-end closures.
  • Participate in process audits by identifying improvement opportunities and maintaining comprehensive documentation.
  • Train team members on processes, standards, and best practices.
  • Monitor and report on SLA performance, identifying root causes for missed targets and implementing preventive measures.
  • Address complex financial and operational challenges with innovative solutions.

Collections:

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  • Monitor overdue accounts using aging reports and initiate follow-ups with customers via phone, email, or written communication.
  • Escalate unresolved accounts to appropriate teams or management when necessary.
  • Send timely payment reminders to ensure on-time payments.
  • Negotiate payment arrangements, including partial payment schedules, with customers.
  • Reconcile customer payments against outstanding invoices to maintain accurate account records.
  • Maintain detailed records of customer interactions and updates in the collections system.
  • Manage escalated collections cases and engage in client negotiations when required.
  • Provide regular status reports on collections and suggest strategies to enhance recovery rates.
  • Ensure collections targets are consistently met and recommend process improvements.

Required Skills and Qualifications:

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  • Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, etc.).
  • Experience with Great Plains or similar accounting/general ledger systems.
  • Familiarity with SLA reporting and client-specific billing practices (preferred).
  • Strong understanding of accounting principles, financial reporting, and regulatory compliance.
  • Leadership and mentoring skills to effectively manage and develop junior staff.
  • Excellent organizational and time-management abilities.
  • Strong written and verbal communication skills in English, with the ability to engage with clients and internal stakeholders.
  • Problem-solving skills and a proactive approach to improving processes.
  • Up to 2-3 years of accounting experience.
  • Hands-on experience in AR, AP, collections, or billing.
  • Bachelor's degree in Accounting, Finance, or a related field.