Customer Experience Manager

2 days ago


Rajkot, Gujarat, India beBeeCommunication Full time ₹ 8,00,000 - ₹ 12,00,000
Job Overview

We are seeking a highly skilled Service Delivery Officer to manage customer service requests and ensure adherence to regulatory requirements.

Key Responsibilities:

  • Deliver exceptional customer experiences through personalized service requests.
  • Generate timely business reports to inform strategic decision-making.
  • Maintain strict compliance with regulatory requirements for customer segments.
  • Coordinate with cross-functional teams for account opening and resolution of customer complaints.

Requirements:

  • Develop long-term banking relationships with high net worth customers.
  • Demonstrate excellent communication skills with a customer-centric approach.
  • Exhibit strong interpersonal skills with courtesy and politeness.
  • Proficient in Microsoft Excel with the ability to generate complex reports.
  • In-depth knowledge of banking operations and processes.


  • Rajkot, Gujarat, India beBeeGuestRelations Full time ₹ 12,00,000 - ₹ 20,00,000

    Job DescriptionWe are seeking a highly skilled and experienced Guest Relations Manager to join our team. As a key member of our operations team, you will be responsible for managing day-to-day activities, ensuring that VVIPs, VIPs, and CIPs receive exceptional service at our passenger terminals.ResponsibilitiesReview operational records, logs, reports, and...


  • Rajkot, Gujarat, India beBeeCustomer Full time ₹ 18,00,000 - ₹ 2,59,20,000

    Job Title: Customer Service Team LeadThis is a leadership role that requires exceptional customer service skills, the ability to manage and lead a team, develop processes and procedures, analyze customer feedback, and identify opportunities for improvement.


  • Rajkot, Gujarat, India beBeeCustomerExperience Full time ₹ 9,00,000 - ₹ 12,00,000

    Customer Experience RoleAt our organization, we are dedicated to providing exceptional customer experiences that make healthy snacking fun and accessible for kids and families.As a Customer Experience professional, you will be responsible for tracking and managing customer interactions, including proactive communication through calls, surveys, and...


  • Rajkot, Gujarat, India beBeeSupport Full time ₹ 1,20,000 - ₹ 2,64,000

    Role OverviewThis is a full-time remote opportunity for an experienced professional to handle customer inquiries, provide exceptional service, and resolve technical issues.The successful candidate will be responsible for delivering timely support, ensuring customer satisfaction, and managing online requests. Must possess excellent communication and...


  • Rajkot, Gujarat, India beBeeCustomerSuccess Full time ₹ 12,79,216 - ₹ 20,99,133

    Job Description:">We are seeking a skilled professional to join our team as a Customer Success Associate. The ideal candidate will be responsible for building meaningful relationships with customers, understanding their needs and workflows, and providing tailored solutions to meet those needs.">Required Skills and Qualifications:">To succeed in this role,...


  • Rajkot, Gujarat, India beBeeService Full time ₹ 1,68,000 - ₹ 2,04,000

    \Service Delivery Expert\We're seeking an enthusiastic and service-oriented individual to join our team as a Service Delivery Expert. This critical role ensures seamless guest experiences while maintaining high standards of hospitality.\\Greet and assist guests with warmth and professionalism, providing exceptional customer service.\Take and serve food &...


  • Rajkot, Gujarat, India beBeeCustomerService Full time ₹ 20,00,000 - ₹ 30,00,000

    Job DescriptionWe are seeking a highly skilled professional to join our team as a Customer Service Representative. The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment.Key Responsibilities:International chat/Voice processExcellent English communication is a must (spoken & written)Rotational...


  • Rajkot, Gujarat, India beBeeCustomerSupport Full time ₹ 30,000

    Customer Support RepresentativeHiring a skilled professional to handle customer inquiries via chat support is essential for delivering accurate and efficient resolutions. The ideal candidate will possess excellent written English skills, a customer-first attitude, and the ability to multitask effectively.Key ResponsibilitiesRespond to customer queries via...


  • Rajkot, Gujarat, India beBeeExpertise Full time ₹ 1,00,00,000 - ₹ 2,00,00,000

    Job Opportunity: Customer Experience Solutions ExpertiseWe are seeking an experienced professional with expertise in Genesys Cloud, AWS Connect, and UI/UX capabilities to drive customer experience solutions.Strong exposure to Genesys CX UI and AWS Connect UI consoles, including:Unified global menu navigationAdvanced search functionalityMulti-panel layouts...


  • Rajkot, Gujarat, India beBeeCustomer Full time ₹ 1,80,00,000 - ₹ 2,50,00,000

    Job Opportunity: Customer 360 Solutions SpecialistWe are seeking an experienced developer to design, implement and support customer-centric solutions within Intelligent Data Management Cloud.The role requires strong knowledge in data modeling, data quality, real-time integrations, process automation, API development and secure access control...