System Administration Professional
4 days ago
The Faham Group is seeking a highly skilled and experienced System Administration Professional to join our team. This role will be responsible for providing Tier 2/3 support for IT issues, resolving complex technical problems, and ensuring the smooth operation of the organization's IT systems.
Your key responsibilities will include:
1. Providing technical support for users, troubleshooting and resolving technical issues, and escalating critical incidents to senior administrators.
2. Installing, configuring, and maintaining various IT systems, including servers, storage devices, and applications.
3. Monitoring system performance, identifying potential issues, and taking proactive measures to prevent downtime.
4. Collaborating with IT teams to develop and implement new technologies and processes to improve system efficiency and reliability.
Requirements:
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Minimum 3-5 years of experience in system administration, network management, or a related field.
- Strong knowledge of system administration principles, including user management, group policies, and system backups.
- Experience with server operating systems, including Windows Server and Linux.
- Familiarity with virtualization technologies, such as VMware or Hyper-V.
- Excellent problem-solving and analytical skills, excellent communication and teamwork abilities, ability to work independently and manage multiple IT-related tasks, attention to detail and a proactive approach to IT.
Benefits:
- Office-based role with occasional on-site visits to company branches.
- May require after-hours support for IT emergencies and scheduled maintenance.
- Interaction with employees across departments to provide IT support.
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