Patient Care Services Director

21 hours ago

Tiruppur, Tamil Nadu, India beBeePatientCare Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Job Title: Patient Care Services Leader

We are seeking a visionary leader to drive operational excellence, foster a patient-centric approach, and ensure seamless experiences across all touchpoints.

Key Responsibilities:

  • Develop and implement standardized procedures for front office, admission, and discharge operations with a proactive mindset.
  • Ensure optimal deployment of staff across patient care areas through effective manpower planning.
  • Plan and coordinate for departmental expansion and growth.
  • Collaborate closely with clinical, diagnostic, and treatment teams to deliver exceptional patient experiences.
  • Supervise daily front office operations and staffing levels.
  • Design, conduct, and coordinate training programs to upskill and engage the team.
  • Oversee staffing levels, process evaluation, and continuous improvement initiatives.
  • Analyze and document operating procedures to identify opportunities for enhancement.

Essential Skills and Qualifications:

  • Masters or Bachelors degree in hospital administration, healthcare management, nursing, or related field, with 12+ years of experience.
  • Strong experience in managing outpatient and inpatient services, including admissions, discharge, and front office operations.
  • Proven ability to lead large teams, ensure effective manpower planning, and drive training & development initiatives.
  • Deep commitment to delivering seamless, efficient, and high-quality patient experiences.
  • Ability to plan for department growth, implement process improvements, and coordinate effectively with clinical, diagnostic, and support teams.

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