
Trade Operations Specialist
3 days ago
Job Title: Trade Operations Specialist
- Our team is responsible for the day-to-day management of trade service delivery.
- We serve as internal and external escalation points, providing technical operational expertise to clients and team members.
- Monitoring and controlling workflows, we identify operational risks proactively and mitigate them appropriately.
- We spearhead various process improvement initiatives, ensuring closure of tasks within prescribed SLAs.
- Effective multitasking and delegation are essential skills for this role.
- We ensure structured upward and downward communication, assist with recruitment and training processes, and supervise the development of team members.
- Drive projects and efficiency initiatives, working closely with process owners and stakeholders for overall business growth.
Your Skills and Experience:
- Adequate understanding of trade-related rules and guidelines commissioned by ICC (ICC/UCP/URC etc)
- Good understanding of legal, credit, and operational risks in handling trade products/services
- Flexible to work in late-night shifts; CDCS Certification is an added advantage
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