Workday Functional Analyst

1 month ago


Mumbai, Maharashtra, India Ecovadis Full time
Workday Functional Analyst Job Description

We are seeking a highly skilled Workday Functional Analyst to consult with stakeholders on the design of Workday HRIS, including core HCM, Talent/performance, Learning, time tracking, and compensation.

This role involves system maintenance, troubleshooting, development, and enhancement of business processes while ensuring that our systems remain current and serve the needs of our users.

This includes:

  • Developing excellent knowledge of the system and EcoVadis configuration across all modules
  • Acting as a subject expert, providing troubleshooting and advanced support for end users, escalating complex issues to process owners and/or Workday administrator
  • Processing assigned tickets through the HR ticketing system, assessing impacts, setting priorities, and documenting resolution
  • Analyzing internal business processes to ensure optimal configuration and to facilitate a continual return on investment
  • Ensuring prioritization and relevancy of change requests and evaluating the system-wide impact of system enhancements
  • Reviewing system usage metrics and identifying, investigating, and resolving potential issues
  • Partnering with HR Business partners/workstream leads to facilitate ongoing adoption of Workday features and functionality
Workday Development/Enhancement
  • Partnering with HR Business partners/workstream leads to translate end users' needs into system requirements and ensuring that supporting documentation is produced
  • Analyzing requirements and system capabilities to provide feedback and gap analysis
  • Leading requirements gathering, upgrades, design discussions, and testing initiatives
  • Actively participating in the Workday Community to identify any potential issues/new solutions to existing issues/business needs
Periodic Processes/Upgrades
  • Supporting periodic configuration required for performance management, compensation planning, and any other modules with functional areas on content decisions
  • Configuring, testing, and troubleshooting all configurations and business processes
  • Assisting with the preparation of training materials and conducting training on the new features/enhancements
Qualifications
  • Degree in Computer Science, Information Technology, or any related field
  • At least 2 years of Workday-specific HRIS experience (requirements gathering, configuration, testing, and implementation)
  • Proven configuration knowledge and experience of HCM, Talent/performance, Learning, time tracking, and compensation modules within Workday
  • Experience with a ticketing system (preferably JIRA) is a plus
  • Previous experience in project management is a plus, or else must be able to prioritize
  • Ability to uphold confidentiality at all times
  • Able to work autonomously as well as in teams
  • Methodological and solution-oriented
  • Customer-centric approach: ability to effectively interact with different stakeholders (including support to end-users)
  • Fluency in English (both written and verbal). Additional language(s) will be a plus


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