
Duty Manager
24 hours ago
Job Title: Hospitality Professional
Are you a people person with exceptional communication skills? Do you have a passion for delivering world-class customer service?
We are seeking a skilled Duty Manager to join our team at a reputable hotel in Bangalore, Bengaluru, Karnataka, India. As a Duty Manager, you will be responsible for greeting VIP guests, performing special services, and assisting with arrivals and departures.
Key Responsibilities:
- Greet guests warmly and ensure a smooth check-in experience
- Manage front desk operations, including responding to guest inquiries and resolving issues efficiently
- Verify registration cards for arriving guests and maintain accurate records
- Assist with sending guest messages or faxes and provide instructions to night reception during high occupancy periods
Requirements:
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Strong problem-solving and conflict resolution skills
- High school diploma or equivalent required; degree in hospitality or related field preferred
What We Offer:
- A competitive salary package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
Functional Area:
- Customer Service
- Front Desk Management
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