
Senior Reconciliation Specialist
2 days ago
At Voya India, we are a dynamic technology and business process transformation company providing world-class technology and business process management services. Our team is responsible for delivering innovative solutions to clients in the Retirement, Employee Benefits, and Investment Management businesses.
Job Overview- We are seeking a highly skilled professional to join our Reconciliation team as a Specialist. The successful candidate will be responsible for gathering, posting, and reconciling payments received by our Revenue Team.
- Monitoring and managing incoming payments.
- Retrieving and posting remittances from applicable payor websites when the remittance is not available from clearinghouse.
- Reviewing remittances for applicable adjustments and transferring balance to secondary or patient responsibility when appropriate.
- Responding to questions related to payment application and working closely with onshore teams to resolve any account variances.
- Researching and correcting keying errors as needed.
- Documenting the root cause and discrepancies and generating reports based on department protocols.
- Documenting the results of research and amending appropriate systems as required to reconcile payments.
- Identifying trends in improved internal processes, systems, etc., as needed.
- Conforming to defined platform, client, payer, and/or internal standard operating procedures (SOPs) and/or other applicable guidelines and regulations in completing job duties.
- Ensuring all workflow items are completed within set turn-around-time within quality expectations.
- Reconciling payments to ensure the accounting system reflects the correct transactions.
- Performing daily financial transactions such as verifying, calculating, and posting accounts receivable data.
The ideal candidate will possess excellent problem-solving skills, attention to detail, and the ability to work independently. We offer a collaborative work environment, opportunities for growth and development, and competitive compensation and benefits packages.
Requirements:- Bachelor's degree in Accounting or related field.
- Minimum 2 years of experience in reconciliation, accounting, or related field.
- Proficiency in Microsoft Office, especially Excel.
- Strong analytical and problem-solving skills.
- Excellent communication and teamwork skills.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual looking for a challenging role, please submit your application.
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