Customer Service Professional

4 days ago

Anantapur, Andhra Pradesh, India beBeeCommunication Full time ₹ 3,00,000 - ₹ 6,00,000
Job Opportunity

We are seeking skilled and customer-focused professionals to fill a Customer Support role.

  • The ideal candidate will possess strong communication skills, be able to handle customer interactions confidently and professionally, and have a basic knowledge of customer service processes and telephone etiquette.

Key Responsibilities:

  • Respond to customer calls, emails, and intercom queries promptly and courteously.
  • Follow standard procedures to resolve issues or escalate them to the appropriate department.
  • Ensure efficient use of company telephone and support systems while maintaining professional communication.
  • Support team leads by handling routine tasks during their absence (after training).
  • Report operational challenges or service concerns to supervisors clearly and in a timely manner.

Requirements:

  • Excellent verbal and written communication skills (English & Hindi preferred).
  • Computer literacy with basic IT knowledge.
  • Minimum qualification: 12th Pass or Graduate.

Benefits:

  • Health Insurance
  • Provident Fund
  • Rotational Shifts

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