Administrative Services Manager
12 hours ago
Hiranya Hasta Solutions, a premier astrology services provider in Pune, seeks an experienced Administrative Services Manager to oversee the day-to-day operations of its office.
Salary: ₹250,000 - ₹300,000 per annum
Job Description:The ideal candidate will possess excellent organizational and multitasking abilities, with a strong background in office administration and customer service. Key responsibilities include managing office supplies, equipment, and resources; scheduling appointments and coordinating calendar events; handling phone calls, emails, and inquiries; and maintaining accurate records.
Key Responsibilities:
- Manage and maintain office supplies, equipment, and resources.
- Assist with scheduling appointments and coordinating calendar events for clients and team members.
- Handle incoming phone calls, emails, and inquiries and generate leads and drive sales.
- Prepare and organize client files, ensuring confidentiality and accuracy of information.
Customer Service:
- Provide exceptional customer service, addressing client inquiries about astrology services, products, and events.
- Respond to customer feedback and resolve issues or concerns promptly and professionally.
Office Management:
- Ensure the office is well-organized, clean, and welcoming.
- Oversee the day-to-day operations of the office, ensuring the team has everything they need to work efficiently.
Social Media & Marketing Support:
- Assist with the creation of social media posts and promotional content, focusing on astrology services and events.
- Help manage the company's social media accounts by scheduling posts, engaging with followers, and ensuring content aligns with the brand's voice.
Financial and Record-Keeping:
- Assist with basic bookkeeping tasks, including invoicing, tracking payments, and managing receipts.
- Maintain accurate records of transactions and manage office budget.
Qualifications:
Education: High school diploma or equivalent (Bachelor's degree preferred).
Experience: Minimum of 1-3 years of experience in office administration or coordination, preferably in a service-oriented industry.
Skills:
- Excellent organizational and multitasking abilities.
- Strong verbal and written communication skills.
- Ability to handle confidential and sensitive information.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) or similar software.
- Experience with social media platforms (Instagram, Facebook, Twitter, etc.).
- Basic knowledge of astrology is preferred but not required. A passion for learning about astrology is a plus.
Personal Attributes:
- Friendly and approachable with a customer-first mindset.
- Detail-oriented and reliable.
- Flexible and able to adapt to changing priorities in a dynamic environment.
- Ability to work both independently and as part of a team.
Why Join Us?
- Be part of a passionate and growing astrology company that helps people navigate their lives with greater clarity.
- Opportunity to expand your knowledge of astrology while contributing to a positive, supportive work environment.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
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