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Customer Engagement Manager

2 weeks ago

Kolkata, West Bengal, India Freelancer Raju Sen Full time

We are seeking a Customer Engagement Manager to join Freelancer Raju Sen. As a key member of our team, you will be responsible for delivering exceptional customer experiences.

Main Responsibilities
  • Delve into our clients' needs and preferences to identify opportunities for upselling and cross-selling services.
  • Prepare and deliver presentations to clients about new products and services.
  • Cultivate long-lasting relationships with clients through regular communication and proactive issue resolution.

The successful candidate will possess excellent verbal and written communication skills, strong interpersonal skills, and a customer-centric approach.