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Global Director of Human Resources Operations

1 month ago

Pune, Maharashtra, India Mindtickle Full time
Job Summary

We are seeking a seasoned Director of People Operations and Workplace Services to lead and scale HR operations globally. This strategic leader will align HR practices with business objectives, foster a positive workplace culture, and drive initiatives that enhance employee experience across all work environments.

Key Responsibilities
  • Develop and execute global HR operations and workplace services strategies that align with business goals, drive employee engagement, and promote a unified culture.
  • Collaborate with cross-functional leaders to implement HR strategies that directly impact key business outcomes such as talent acquisition, retention, and cost efficiencies.
  • Oversee the entire employee lifecycle, ensuring seamless HR operations and administrative functions across multiple locations, including compliance with local labor laws, remote work support, and optimizing safety protocols.
  • Drive transformative workplace experience initiatives, optimizing support for both office-based and remote workers, including facilities management, safety protocols, well-being programs, and hybrid work models.
  • Lead, mentor, and develop a high-performing team of HR operations and workplace services professionals, fostering an inclusive culture that emphasizes continuous improvement and aligns with organizational values.
  • Manage the HR technology ecosystem, ensuring data integrity and leveraging analytics to drive HR strategies, identify trends, and measure the impact of HR initiatives on business outcomes.
  • Champion diversity, equity, and inclusion, integrating these principles into HR practices and workplace services, while leading change management efforts and organizational transformations with effective communication.
  • Act as a hands-on problem solver, implementing best practices to simplify, automate, and optimize HR processes.

Requirements
  • 15+ years of HR experience, with at least 7 years in leadership roles managing cross-cultural teams and global HR operations.
  • Strong knowledge of regulatory environments in the US, India, the UK, and Costa Rica, as well as experience with remote work compliance and support.
  • Demonstrated success in scaling HR operations in a fast-paced, global environment, with a focus on driving measurable business outcomes such as employee engagement, retention rates, or cost efficiencies.
  • Exceptional strategic thinking, communication, and interpersonal skills, with a collaborative approach to decision-making.
  • Experience leading HR teams, driving continuous improvement, advancing DEI initiatives, and implementing large-scale change management.
  • Ability to lead strategic conversations with senior leadership and make impactful HR decisions that align with business objectives.

What You'll Gain
  • Lead and shape the next phase of our global people operations and workplace services.
  • Be part of a diverse, inclusive, and innovative organization that values growth, collaboration, and employee well-being.
  • Enjoy a competitive compensation package, comprehensive benefits, and the opportunity to work with a dynamic global team.