
Strategist - Collections Performance
1 week ago
Drive operational and product strategy for loan repayment in compliance with regulatory requirements.
Utilize data analytics to build collection strategies that ensure high rates of collection. Lead a team within the collections department to ensure sufficient staff members are available to handle workload.
Monitor repayment metrics, such as collections and recoveries performance and delinquency rates. Influence vendor strategies to maximize repayment at optimal cost.
Manage performance and efficiency across the customer lifecycle focused on repayment. Build cross-functional relationships and partner with Product and Risk teams to drive operational strategies across collections and recoveries space.
Proactively assess and recommend both short term and long-term repayment and collections strategies based on industry and internal trends.
Requirements:
- Quantitative background in engineering, statistics, math, economics, business, or related disciplines.
- 5+ years' experience in analysing data and using database query language (e.g. SQL) analysis and programming and developer tools such as Python, R, Databricks Analytics.
- Analytical mindset and strong problem-solving skills. Attention to detail and ability to multitask.
- Comfortable working in a fast-paced environment and dealing with ambiguity.
- Strong communication, interpersonal and presentation skills; and ability to engage and collaborate with multiple stakeholders across teams.
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