Visionary Service Experience Creator

3 days ago

Tirupati, Andhra Pradesh, India beBeeService Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

At Designit, we're on a mission to rid the world of subpar design - one project at a time. As a Lead Service Designer, you'll be part of our fast-paced innovation pod, working cross-functionally with business, technology, and product teams to create and test new service propositions.

About the Role

We're looking for an experienced Service Designer with a strategic mindset, excellent communication and facilitation skills, and a passion for creating innovative solutions.

  • Uncover competitive landscapes and market fit for new propositions.
  • Own research methodologies and facilitate with users and stakeholders.
  • Demonstrate expertise in systems thinking and create optimized ecosystems that balance user, business, and technology priorities.
  • Challenge existing assumptions with behavioural insights and design expertise.
  • Conduct concept and proposition validation with users and translate actionable insights into the next iteration.
  • Provide vision and direction to the team and stakeholders throughout the project.

Work closely with product teams to plan and prioritize features for rollout based on business objectives and collaborate with technical teams to push what's possible while balancing feasibility.

About Our Team

Our team is a global strategic design firm with 700+ creative strategists across 20 locations. We help clients across numerous sectors create products, services, and experiences that improve the way we live, work, and do business.

We believe in teamwork, fun, complex projects, and simple solutions. If you're someone who's keen to use rapid iteration to navigate a complex problem space, challenge assumptions, and create business impact, we'd love to hear from you.

Requirements

To succeed in this role, you'll need:

  • Previous working experience as a Service Designer for 6+ years.
  • Demonstrated ability to think critically, hold complexity, and think across many layers of an organisation or service.
  • Experience working in the financial sector, understanding the nuances of the business.
  • Experience working closely with emerging technology and technical teams to push innovation.
  • Comfortable interfacing with and getting buy-in with senior stakeholders.

Nice to haves include experience or curiosity with blockchain and how to leverage its capabilities in new ways, experience working in startups or using lean startup methodologies, and comfort with delving into UX/UI design capabilities as the proposition progresses.

What You'll Get Out Of It

As a Lead Service Designer, you'll have the opportunity to work on challenging projects, develop your skills and expertise, and make a meaningful impact on our clients' businesses.

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