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Software Solutions Expert

1 month ago

Gurgaon, Haryana, India Ciena India Private Limited (non STPI) Full time

Company Overview

Ciena India Private Limited (non STPI) is a technology company that prioritizes its people-first philosophy. We foster a culture focused on personalized and flexible work environments, empowering employees' passions, growth, wellbeing, and belonging.

Job Description

We are seeking an experienced Software Solutions Expert - Network Management Specialist to join our Network Control and Planning Customer Response Team. As a member of this team, you will focus on resolving software and networking issues for customers worldwide who utilize Ciena's Navigator Network Management System. Your primary responsibility will be addressing Platform issues.

Required Skills and Qualifications

To succeed in this role, you must have 5+ years of relevant experience and a Bachelor's or Master's degree in Computer Science or equivalent. Key skills include:

  • Programming skills in Java with understanding of JVM Memory architecture and multithreading programming.
  • Adept at scripting using Bash and Python.
  • Excellent analysis, troubleshooting, and problem-solving skills associated with enterprise software solutions.
  • Experience working with and troubleshooting Linux Enterprise OS.
  • Experience troubleshooting server performance issues.
  • Excellent written (documentation) and interpersonal communication skills (English).
  • Ability to deal with stressful situations when dealing with high-priority customer issues.
  • Knowledge of TCP/IP networking.
  • Knowledge and experience with Linux, Docker, JSON, Postman, Python, REST API, and associated tools.

Benefits

We offer competitive compensation, including an estimated salary range of $120,000 - $180,000 per annum, depending on location and experience. Benefits include a comprehensive health insurance package, retirement plan, and opportunities for professional growth and development.

Estimated Salary: $150,000 per annum