Customer Service Representative

5 days ago


Bengaluru, Karnataka, India CapTalent HR Full time
Job Description

We are seeking a skilled Customer Service Representative to join our team at CapTalent HR. This role requires strong written and verbal communication skills, with the ability to communicate effectively in English and Gujarati or Bengali.

As a Customer Service Representative, you will be responsible for handling customer calls professionally, providing excellent service, and resolving issues efficiently.

Key Responsibilities:
- Handle customer inquiries and concerns in a timely and professional manner.
- Provide solutions to customer problems, ensuring complete satisfaction.
- Maintain accurate records of customer interactions and resolutions.

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work in a fast-paced environment. If you have a passion for delivering exceptional customer service, we encourage you to apply.

Benefits

- Competitive salary based on experience (Freshers: ₹280,000/-; 6 months to 1 year: ₹320,000/-).

- Opportunities for career growth and professional development within a dynamic organization.

- Collaborative and supportive work environment.

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