Client Service Specialist

5 days ago


Mumbai, Maharashtra, India Jones Lang LaSalle Full time
Job Description

We are seeking a skilled Client Service Specialist to join our team at the Celyn residential site in Mumbai. As a key member of our site team, you will be responsible for ensuring that our clients receive exceptional service. Your role will involve interacting with clients, responding to their needs, and providing solutions to their queries.

The ideal candidate will have a passion for delivering outstanding customer service, a strong ability to work under pressure, and excellent communication skills. You must be able to think critically, problem-solve, and work collaboratively with the site team to achieve shared goals.

Responsibilities:
  • Providing exceptional customer service by being responsive, empathetic, and solution-focused.
  • Addressing client concerns and resolving issues promptly and professionally.
  • Coordinating with the site team to ensure seamless execution of services.
  • Conducting regular site visits to monitor client satisfaction and identify areas for improvement.


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