Real Estate Service Coordinator

1 week ago

Varanasi, Uttar Pradesh, India beBeeLuxury Full time ₹ 40,00,000 - ₹ 75,00,000
Customer Relations Ambassador

We are seeking a skilled and customer-focused professional to provide exceptional service to our clients during property visits.

About the Role:

This is an exciting opportunity for a polished and welcoming individual to be the face of our luxury real estate development, ensuring a seamless, memorable, and high-standard experience that reflects our brand's values.

Key Responsibilities:
  • Welcome and host prospective clients, making them feel valued and comfortable.
  • Provide clients with basic project information and direct their queries to the appropriate sales team.
  • Coordinate with sales, administration, and hospitality teams to prepare for client visits (refreshments, site readiness, meeting arrangements).
  • Maintain an elegant reception/hosting area, and ensure all customer-facing spaces meet luxury standards.
  • Ensure accurate client records are maintained and appointments are well managed.
  • Handle client requests with professionalism, discretion, and a service-first mindset.
  • Assist in organising and supporting customer engagement events, property showcases, and high-profile client visits.
  • Collect initial feedback from clients and share insights with relevant teams.
Requirements:
  • Bachelor's degree from a recognised institution.
  • 1+ year of experience in a customer-facing role.
  • Strong communication and interpersonal skills with a polished appearance and demeanour.
  • Excellent hosting, presentation, and customer service skills.
  • Ability to multitask, stay organised, and work well under pressure.
  • Fluency in English.
  • A warm, approachable personality with a service-driven attitude.

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