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IT Help Desk Professional
2 weeks ago
We are seeking a highly skilled and experienced IT Help Desk Professional to join our support team at White Force Group. As an IT Help Desk Professional, you will be responsible for providing exceptional customer service and technical assistance to our clients.
Key Responsibilities:
* Manage and resolve customer inquiries and issues in a timely and efficient manner
* Troubleshoot and resolve technical issues related to our CMS and other products
* Collaborate with internal teams to ensure effective issue escalation and resolution
Requirements:
* 2+ years of experience in a technical support role
* Strong technical knowledge and problem-solving skills
* Excellent communication and interpersonal skills
Benefits:
* Competitive compensation package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment