Strategic Operations Manager

6 days ago


Delhi, Delhi, India Birlasoft Full time
About Us

Birlasoft, a pioneering company where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation.

As part of the CK Birla Group, a multibillion-dollar enterprise, we boast a 12,500+ professional team committed to upholding the Group's legacy of excellence. Our core values prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Sustainable Responsibility (CSR) activities, demonstrating our dedication to building inclusive and sustainable communities.

We are looking for a talented Strategic Operations Manager - Efficiency Improvement to join our team.

Role Overview

This role involves identifying process improvement opportunities, chartering process improvement projects, working closely with process owners and functional teams, evaluating financial impact/savings due to process improvements, and ensuring sustainability of improvements.

The ideal candidate will have a strong background in software engineering, project life cycle management, and metrics analysis. Prior experience of working in process-driven projects is highly desirable.

Responsibilities
  • Identify and prioritize process improvement opportunities to drive efficiency gains.
  • Charter and lead process improvement projects to achieve measurable outcomes.
  • Collaborate with process owners and functional teams to ensure seamless execution.
  • Evaluate financial impact and savings resulting from process improvements.
  • Develop and implement strategies to sustain improvements and ensure long-term benefits.

The successful candidate will have a strong understanding of Agile frameworks, CMMI levels, and quality management principles.

Requirements
  • Engineering graduate or equivalent.
  • 7-10 years of experience in operations management or related fields.
  • Minitab or other statistical application skills.
  • CMMI level 5 High Maturity Model certification.
  • Agile and Kaizen framework knowledge.
Preferred Candidate Profile
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong technical skills, including software engineering and project management.
What We Offer

We offer a competitive salary ranging from ₹1200,000 to ₹1800,000 per annum, depending on experience, as well as opportunities for growth and development within the organization.



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