Housekeeping Team Lead
2 weeks ago
Job Summary
We are seeking a highly skilled and experienced Housekeeping Executive to join our team at Accor. The successful candidate will be responsible for leading and supervising a team of housekeeping staff, ensuring the cleanliness and maintenance of guest rooms and public areas, and providing exceptional customer service.
Key Responsibilities
- Lead and supervise a team of housekeeping staff to ensure the cleanliness and maintenance of guest rooms and public areas.
- Conduct daily briefings with staff to discuss tasks and responsibilities.
- Manage and maintain equipment and supplies to ensure efficient operations.
- Ensure that all guest rooms and public areas meet the highest standards of cleanliness and maintenance.
- Provide exceptional customer service to guests and respond to their requests and concerns in a timely and professional manner.
- Collaborate with other departments to ensure seamless operations and excellent guest experience.
- Identify and address any issues or concerns related to housekeeping operations and implement solutions to improve efficiency and effectiveness.
Requirements
- High School Diploma or equivalent.
- Minimum 2 years of experience in a similar capacity.
- Excellent communication and leadership skills.
- Ability to work independently and as part of a team.
- Basic understanding of local languages is an advantage.
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