Housekeeping Team Lead

2 weeks ago


Pune, Maharashtra, India Accor Full time

Job Summary

We are seeking a highly skilled and experienced Housekeeping Executive to join our team at Accor. The successful candidate will be responsible for leading and supervising a team of housekeeping staff, ensuring the cleanliness and maintenance of guest rooms and public areas, and providing exceptional customer service.

Key Responsibilities

  • Lead and supervise a team of housekeeping staff to ensure the cleanliness and maintenance of guest rooms and public areas.
  • Conduct daily briefings with staff to discuss tasks and responsibilities.
  • Manage and maintain equipment and supplies to ensure efficient operations.
  • Ensure that all guest rooms and public areas meet the highest standards of cleanliness and maintenance.
  • Provide exceptional customer service to guests and respond to their requests and concerns in a timely and professional manner.
  • Collaborate with other departments to ensure seamless operations and excellent guest experience.
  • Identify and address any issues or concerns related to housekeeping operations and implement solutions to improve efficiency and effectiveness.

Requirements

  • High School Diploma or equivalent.
  • Minimum 2 years of experience in a similar capacity.
  • Excellent communication and leadership skills.
  • Ability to work independently and as part of a team.
  • Basic understanding of local languages is an advantage.


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