
Identity Management Systems Administrator
18 hours ago
About the Role:
Our organization is seeking an experienced Identity Management Specialist to join our team. The ideal candidate will have hands-on experience in configuring, troubleshooting, and maintaining identity management systems.
Key Responsibilities:
- Provide operational support for identity management systems.
- Troubleshoot, analyze, and resolve issues related to identity management environments.
- Manage identity lifecycle operations, including provisioning, de-provisioning, access control, and identity governance.
- Conduct regular health checks and monitoring of identity management systems to ensure optimal performance and availability.
- Support integration with various systems and applications, ensuring secure and efficient flow of identity and access data.
- Assist with upgrades, patches, and deployments to ensure systems are up to date.
- Work closely with development and security teams to identify and implement improvements to identity management systems.
- Collaborate with customers to understand their business requirements and recommend identity management solutions.
- Document solutions, issues, and workarounds to build a knowledge base for the team and customers.
- Support and troubleshoot user authentication issues, Single Sign-On (SSO), and integration with LDAP/Active Directory.
- Provide timely and efficient issue resolution in accordance with service level agreements (SLAs).
Required Skills and Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 5-6 years of experience working with identity management systems.
- Hands-on experience in configuring, troubleshooting, and maintaining identity management environments.
- Strong understanding of identity management concepts, including user provisioning, role-based access control (RBAC), SSO, and governance.
- Experience with LDAP, Active Directory, and other directory services.
- Knowledge of web services (SOAP, REST) and experience with integration protocols.
- Familiarity with security best practices and tools in identity management.
- Strong problem-solving, debugging, and troubleshooting skills.
- Excellent communication skills, both written and verbal.
- Ability to work independently and as part of a team.
- Experience with ServiceNow is a plus.
- Strong analytical skills and attention to detail.
- Good communication skills
Benefits:
- Competitive salary and benefits package
- Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications
- Opportunity to work with cutting-edge technologies
- Employee engagement initiatives such as flexible work hours
- Annual health check-ups
- Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents
Work Environment:
Our organization is committed to fostering diversity and inclusion in the workplace. We welcome diverse candidates from all backgrounds.
We support hybrid work and flexible hours to fit diverse lifestyles.
Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment.
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