
Executive Operations Director
5 days ago
About the Role:
We are seeking a seasoned operations leader to lead our MICE division in delivering high-quality events and corporate programs.
Main Responsibilities
- Oversee the entire operations lifecycle of MICE events, including logistics, vendor coordination, budgeting, and team management.
- Lead a team of professionals, providing guidance, motivation, and performance management.
- Closely collaborate with sales, marketing, and client relations to align operational execution with business goals.
- Negotiate contracts with suppliers, venues, and service providers to secure competitive rates and quality services.
- Conduct site inspections and ensure all event requirements are met.
- Monitor and evaluate operational efficiency, implement process improvements, and drive cost optimization.
- Ensure compliance with safety, legal, and quality standards during event execution.
- Manage risk and develop contingency plans for seamless event delivery.
- Prepare operational reports and MIS for senior management and clients.
Requirements
- Bachelor's degree in Hospitality, Business Administration, or related field.
- Minimum 7-10 years in event operations or related roles, with 3+ years in MICE operations leadership.
- Strong knowledge of the MICE industry, event management best practices, and vendor management.
- Proven leadership, negotiation, and communication skills.
- Ability to handle multiple projects and work under pressure in a fast-paced environment.
- Proficiency in MS Office, event management software, and reporting tools.
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